Effective Date: December 1, 2025
Last Updated: December 1, 2025
Welcome to Totvia ("Totvia," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, applications, and related services (collectively, the "Service"). By using Totvia, you agree to these Terms. Please read them carefully.
Totvia helps parents and families plan, organize, and make decisions through personalized AI-powered guidance.
In plain language: You share information about your family, and we use secure AI technologies (like the OpenAI API) to generate personalized insights.
Totvia is not a medical, legal, financial, or therapeutic service. All outputs are informational only.
You must be 18 or older and able to form a binding contract to use Totvia.
In plain language: Totvia is for adults managing family planning and early childhood decisions.
You may need to create an account to access parts of Totvia.
You agree to:
In plain language: Protect your password. You're responsible for activity in your account.
You agree to use Totvia only for lawful, personal purposes.
You may not:
In plain language: Be respectful — don't hack, scrape, or misuse the platform.
Totvia collects and processes information you voluntarily provide, such as:
We transmit certain information to third-party processors (like OpenAI, Inc.) to generate AI-based recommendations. We take steps to minimize data shared and ensure it is processed securely.
In plain language: We only use your data to operate Totvia and provide AI-based results.
For details, see our Privacy Policy.
Totvia uses artificial intelligence to personalize content. AI responses may occasionally be inaccurate, incomplete, or out of context.
In plain language: The AI can be helpful — but it's not always right. You decide how to use the information.
Totvia does not provide medical, diagnostic, financial, or legal advice.
If you subscribe to a paid plan:
In plain language: You'll always know what you're paying and can cancel anytime before renewal.
We strive for reliable service but cannot guarantee uninterrupted access. We may add, remove, or change features at any time.
In plain language: We'll do our best to keep Totvia running smoothly, but we may need to make updates or fix issues along the way.
We'll provide reasonable notice for major changes that affect your use.
You retain ownership of all personal and family data you provide. By using Totvia, you grant us a limited license to process, store, and display that data to operate the Service.
In plain language: Your data is yours — we just need permission to use it to run the platform.
Totvia integrates with external providers such as AI APIs, analytics platforms, and payment processors. These providers have their own terms and privacy policies, which you should review.
In plain language: We connect to trusted third-party tools, but we don't control how they handle your data.
We may offer experimental or early-access features from time to time. These are provided "as is" and may change or be discontinued at any time.
In plain language: Beta tools are test versions — they might change, break, or disappear.
We use reasonable measures (encryption, monitoring, access controls) to protect your data. However, no system is perfectly secure, and you should maintain copies of important information.
In plain language: We take security seriously, but you should still keep your own backups.
You may cancel your account at any time.
We may suspend or terminate your access if:
In plain language: You can leave anytime. We may also remove access if necessary to protect others or the platform.
We'll try to provide notice before termination when possible.
Totvia and its services are provided "as is" without warranties of any kind. We make no guarantee that AI-generated outputs will be accurate, complete, or reliable. Totvia expressly disclaims any implied warranties of merchantability or fitness for a particular purpose.
In plain language: Use Totvia at your own discretion. It's a tool — not expert advice.
To the maximum extent permitted by law: Totvia's total liability for any claim arising from the service shall not exceed the greater of (a) fees you paid in the past 12 months or (b) $100. We are not liable for indirect, incidental, special, or consequential damages, including loss of data or profits.
In plain language: We're not responsible for damages beyond what you've paid for the service.
You agree to indemnify and hold harmless Totvia and its affiliates from claims or damages resulting from:
These Terms are governed by the laws of the State of Ohio, USA. Any dispute will be resolved through binding arbitration in Columbus, Ohio, under the American Arbitration Association rules. You waive any right to participate in a class action or jury trial.
In plain language: Disputes go to arbitration in Ohio.
We may update these Terms periodically. If changes are significant, we'll notify you by email or in-app message. Your continued use after updates means you accept the new Terms.
Questions or concerns?
legal@totvia.com
Totvia, LLC — Columbus, Ohio, USA