Effective Date: December 1, 2025
Last Updated: February 1, 2026
Totvia, LLC ("Totvia," "we," "our," or "us") values your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. By using Totvia, you agree to this Policy and our Terms of Service.
Totvia is a cloud-based software platform that helps families plan and make decisions by providing personalized insights powered by artificial intelligence. To deliver these insights, we collect information you provide, process it securely, and use trusted third-party services such as OpenAI's API.
In plain language: You share information about your family, and we use secure AI technology to generate helpful guidance — not to sell or share your data for advertising.
We collect information in three primary ways:
When you use Totvia, you may provide:
We collect limited technical information to improve performance and security:
If you integrate Totvia with another service (for example, a calendar or profile importer), we may receive limited information per your authorization.
When you choose to sign in or create an account using Google, we receive the following information from your Google account:
We only request access to basic profile information necessary to create and manage your Totvia account. We do not request access to your Google Drive, Gmail, Calendar, or any other Google services. You can revoke Totvia's access to your Google account at any time through your Google Account permissions settings.
We use your information to:
In plain language: We use your data only to deliver and improve Totvia — never to sell or market to third parties.
Totvia uses artificial intelligence services (including the OpenAI and Anthropic APIs) to process certain text inputs and generate personalized responses.
When you submit information:
We do not allow any AI partner to use your inputs or outputs for model training or unrelated analysis. All transmissions occur over encrypted channels (HTTPS/TLS).
In plain language: We send only what's needed to generate your personalized responses, and those providers don't use your data to train their models.
If you're located in the EU, EEA, or UK, we process your personal information under these lawful bases:
We retain your personal data only as long as necessary to:
When your account is deleted, we remove or anonymize personal data within 90 days, unless retention is legally required.
In plain language: You can delete your account anytime, and we'll permanently delete your data soon after.
We do not sell your data.
We share it only in these limited cases:
Information received from Google Sign-In (your email, name, and profile picture) is:
Totvia uses cookies and analytics tools to:
You can adjust browser settings to block cookies, but this may limit functionality.
We use a combination of:
Despite these efforts, no online service is completely secure. If a data breach occurs, we will notify affected users and authorities as required by law.
Depending on where you live, you may have certain rights over your personal information:
| Region | You May Request |
|---|---|
| United States (CCPA) | Access, deletion, or correction of your data |
| EU/EEA/UK (GDPR) | Access, rectification, portability, restriction, or deletion of your data |
| All users | Opt out of non-essential communications, delete your account, or request a copy of your data |
To exercise your rights, contact privacy@totvia.com. We'll respond within applicable legal timelines (typically 30 days).
Totvia is designed for adults (parents and caregivers). We do not knowingly collect data directly from children under 16. Parents may enter limited information about their child as part of the planning experience. We handle all such data with heightened care and use it solely for the intended guidance purpose.
If you believe a child's data has been collected improperly, contact us immediately at privacy@totvia.com.
Totvia operates in the United States. If you access the Service from outside the U.S., your data may be transferred and processed here under appropriate safeguards (such as Standard Contractual Clauses).
We may update this Policy periodically to reflect operational or legal changes. If we make significant updates, we'll notify you by email or in-app notice before they take effect. The "Last Updated" date above always reflects the latest version.
For questions, requests, or concerns about privacy:
privacy@totvia.com
Totvia, LLC — Columbus, Ohio, USA
We believe data privacy and personalized guidance can coexist responsibly. Totvia collects only what it needs, protects it carefully, and gives you full control over your information.